Challenges in virtual collaboration : videoconferencing, audioconferencing, and computer-mediated communications /
This report summarizes the research literature on virtual collaboration, focusing on interactive virtual collaborations in real or near-real time. In particular, it reviews how the processes and outcomes of virtual collaborations are affected by the communication medium (videoconferencing, audioconf...
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Santa Monica, Calif. :
Rand,
2004.
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| Online Access: |
Full text (MFA users only) |
| ISBN: | 9780833040701 0833040707 1598753371 9781598753370 9780833040695 0833040693 |
| Local Note: | ProQuest Ebook Central |
| Summary: | This report summarizes the research literature on virtual collaboration, focusing on interactive virtual collaborations in real or near-real time. In particular, it reviews how the processes and outcomes of virtual collaborations are affected by the communication medium (videoconferencing, audioconferencing, or computer-mediated conferencing). It then discusses how problems in such collaboration can be mitigated and opportunities realized. Problems include increased "us vs. them" divisions and misunderstandings, as well as shifts toward risky options. Opportunities include broadening the range of views and options, as well as broadening the range of available experts. The report suggests a strategy for choosing the most effective medium, including face-to-face communication and hybrid systems, as a function of task and context (e.g., convergence on a decision or brainstorming) |
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| Item Description: | "MG-273"--Page 4 of cover Title from title screen. Title from website (viewed March 10, 2006). |
| Physical Description: | 1 online resource |
| Bibliography: | Includes bibliographical references. |
| Language Note: | English. |
| Series: | Rand Corporation monograph series.
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| Library Staff: | View instance in FOLIO |