APA (7th ed.) Citation

Weber, J. H. (2004). Is the help helpful?: How to create online help that meets your users' needs. Hentzenwerke Pub..

Chicago Style (17th ed.) Citation

Weber, Jean Hollis. Is the Help Helpful?: How to Create Online Help That Meets Your Users' Needs. Whitefish Bay, WI: Hentzenwerke Pub., 2004.

MLA (9th ed.) Citation

Weber, Jean Hollis. Is the Help Helpful?: How to Create Online Help That Meets Your Users' Needs. Hentzenwerke Pub., 2004.