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Reinventing reference : how libraries deliver value in the age of Google /

Shrinking budgets, curtailed hours, closed branches ... libraries appear to be an endangered species. These essays take a critical look at the megatrends and factors that affect current library policy and practice regarding the process of delivering information services. They offer historical and cu...

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Bibliographic Details
Other Authors: Anderson, Katie Elson, 1973- (Editor), Cvetkovic, Vibiana Bowman, 1953- (Editor)
Format: Electronic eBook
Language:English
Published: Chicago : ALA Editions, an imprint of the American Library Association, [2015]
Subjects:
Reference services (Libraries)
Electronic reference services (Libraries)
Reference services (Libraries) > Information technology.
Reference librarians > Effect of technological innovations on.
Librarians > Professional ethics.
Libraries and the Internet.
Electronic books.
Online Access: Full text (MFA users only)
ISBN:9780838912850
0838912850
9780838912867
0838912869
Local Note:ProQuest Ebook Central
Description
Summary:Shrinking budgets, curtailed hours, closed branches ... libraries appear to be an endangered species. These essays take a critical look at the megatrends and factors that affect current library policy and practice regarding the process of delivering information services. They offer historical and cultural contexts, as well as practical solutions for new paradigms of reference service for all users--
Physical Description:1 online resource (xv, 176 pages)
Bibliography:Includes bibliographical references and index.
Language Note:English.
Library Staff:View instance in FOLIO

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