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Reinventing reference : how libraries deliver value in the age of Google /

Shrinking budgets, curtailed hours, closed branches ... libraries appear to be an endangered species. These essays take a critical look at the megatrends and factors that affect current library policy and practice regarding the process of delivering information services. They offer historical and cu...

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Bibliographic Details
Other Authors: Anderson, Katie Elson, 1973- (Editor), Cvetkovic, Vibiana Bowman, 1953- (Editor)
Format: Electronic eBook
Language:English
Published: Chicago : ALA Editions, an imprint of the American Library Association, [2015]
Subjects:
Reference services (Libraries)
Electronic reference services (Libraries)
Reference services (Libraries) > Information technology.
Reference librarians > Effect of technological innovations on.
Librarians > Professional ethics.
Libraries and the Internet.
Electronic books.
Online Access: Full text (MFA users only)
ISBN:9780838912850
0838912850
9780838912867
0838912869
Local Note:ProQuest Ebook Central
Table of Contents:
  • Referencing the future / Katie Elson Anderson and Vibiana Bowman Cvetkovic
  • A history of reference / Julie M. Still
  • Terrorism, privacy, and porn : reference ethics in the twenty-first century / Zara Wilkinson and Vibiana Bowman Cvetkovic
  • The real reference revolution : the digital library user / Susan J. Beck
  • Reference service trends and forecasts for academic librarianship / Gary Golden
  • The state of reference in school libraries / Lawrence V. Ghezzi and Walter Johnson
  • The future of public library reference / Justin Hoenke
  • The central image : the future of reference in academic arts libraries / Sara Harrington
  • Whither libraries? : user-driven changes in the future of reference / John Gibson
  • Future world : strategic challenges for reference in the coming decade / Stephen Abram
  • LibraryNext : reference in 2052 / John Gibson.

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