Decision-Making and the Information System.
The purpose of this book is to question the relationships involved in decision making and the systems designed to support it: decision support systems (DSS). The focus is on how these systems are engineered; to stop and think about the questions to be asked throughout the engineering process and, in...
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| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Hoboken :
Wiley,
2015.
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| Subjects: | |
| Online Access: |
Full text (MFA users only) |
| ISBN: | 9781119103028 1119103029 9781848217539 1848217536 1119102987 9781119102984 1119102669 9781119102663 |
| Local Note: | ProQuest Ebook Central |
Table of Contents:
- Cover; Title Page; Copyright; Contents; Introduction; The core of decision support: decision-making, the decision-maker and the organization; Information systems (IS) and decision support systems; The impact of the DSS on decision-making and related risks; Toward ethical DSS design; 1: Decision-Making; Introduction: decision-making, the central issue of decision support; 1.1. Normative theory versus engineering theory; 1.2. The decision process; 1.2.1. Simon's IDC model; 1.2.1.1. A few words on the intelligence phase; 1.2.1.2. The satisficing principle; 1.2.2. Supplementing the IDC model.
- 1.2.3. Structuring decisions1.2.4. Defined problems (tame) and undefined problems (wicked); 1.2.5. Group decision-making; 1.3. Decision-making within the organization; 1.3.1. Managing a complex system; 1.3.2. The main components of the management system; 1.3.2.1. The mission of the system; 1.3.2.2. The system of objectives; 1.3.2.3. Goals and objectives coming from a higher level (1); 1.3.2.4. Detailed objectives (2); 1.3.2.5. Action variables and decision-making (3); 1.3.2.6. Sensors and indicators measuring the functioning of the production system (4).
- 1.3.2.7. Sensors and indicators measuring the environment (5)1.3.2.8. Conclusion; 1.3.3. Indicator, index and information useful to the decision maker; 1.3.3.1. Indicator; 1.3.3.2. Index; 1.3.3.3. Information useful to the decision maker; 1.3.4. Typology of objectives and indicators; 1.3.4.1. Key structural levers: learning and growth perspective; 1.3.4.2. Key operational levers: internal business processes perspective; 1.3.4.3. Intermediary results: customer perspective; 1.3.4.4. Final results: financial perspective; 1.3.4.5. Strategy map linking the objectives.
- 1.3.5. Support to define the global management system or support for action decisions?1.3.6. Management levels; 1.3.7. Toward decision support for the three management levels; 1.3.8. Standardizing decisions; 1.3.9. Taking into account the dynamic of organizations and their environment; 1.4. Changes to management within organizations; 1.4.1. Connections with the environment; 1.4.2. Boundaries; 1.4.3. Innovation; 1.4.4. Requirements linked to information systems; 1.4.5. Changes to public institutions: territorial authorities; 1.4.5.1. From government to governance.
- 1.4.5.2. Expansion of the environment1.4.5.3. From territories with defined borders to the revelation of territories; 1.4.5.4. Requirements related to information and decision support; 2: Decision Support Systems; Introduction: DSS, tools for decision makers and for the organization; 2.1. DSS: definitions and typologies; 2.1.1. Definitions; 2.1.2. Standard components of a decision support system; 2.1.3. Typologies of decision support systems; 2.1.3.1. Typology based on realized operations; 2.1.3.2. A mixed typology; 2.1.3.3. The specific case of competitive intelligence.