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The maturation of assessment in academic libraries : the role of LibQUAL+ TM

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Analyzing library collection use with Excel by Greiner, Tony

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Hope, hype, and VoIP : riding the library technology cycle by Booth, Char

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Qualitative research and the modern library by Dent, Valeda Frances

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Say it with data : a concise guide to making your case and getting results by Dando, Priscille

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Information Needs Analysis : Principles and Practice in Information Organizations. by Dorner, Daniel G.

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Studies on Research in Reading and Libraries : Approaches and Results from Several Countries. by Kaegbein, Paul

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Estudios de usuarios de información : diseño metodológico e informe final by Villaseñor Rodríguez, Isabel

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Engaging your Community through Active Strategic Marketing : A practical guide for librarians and information professionals. by Kendrick, Terry

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