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  1. 1

    Engineering Internet QoS by Jha, Sanjay

    Published 2002
    Full text (MFA users only)
    Electronic eBook
  2. 2
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  4. 4

    Service quality : crossing boundaries

    Published 2003
    Full text (MFA users only)
    Electronic eBook
  5. 5

    Goal-oriented business process modeling

    Published 2005
    Full text (MFA users only)
    Electronic eBook
  6. 6

    Service innovation management

    Published 2005
    Full text (MFA users only)
    Electronic eBook
  7. 7

    QAA subject benchmarking

    Published 2002
    Full text (MFA users only)
    Electronic eBook
  8. 8

    Consistency and transformation in the quality movement

    Published 2006
    Full text (MFA users only)
    Electronic eBook
  9. 9

    Benchmarking the human side of the business enterprise

    Published 2005
    Full text (MFA users only)
    Electronic eBook
  10. 10

    The leading edge in quality function deployment

    Published 2003
    Full text (MFA users only)
    Electronic eBook
  11. 11

    Quality systems and standards for a competitive edge

    Published 2007
    Full text (MFA users only)
    Electronic eBook
  12. 12
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    Sustainable quality services in the healthcare industry

    Published 2006
    Full text (MFA users only)
    Electronic eBook
  14. 14
  15. 15

    Recent advances in reliability and quality engineering

    Published 2001
    Full text (MFA users only)
    Electronic eBook
  16. 16

    Going lean : busting barriers to patient flow by Smith, Amy C., 1964-

    Published 2008
    Full text (MFA users only)
    Electronic eBook
  17. 17
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    Medical isotope production without highly enriched uranium

    Published 2009
    Full text (MFA users only)
    Electronic eBook
  19. 19

    Information Visualization : Perception for Design. by Ware, Colin

    Published 2004
    Full text (MFA users only)
    Electronic eBook
  20. 20