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  1. 1

    Engineering Internet QoS by Jha, Sanjay

    Published 2002
    Full text (MFA users only)
    Electronic eBook
  2. 2
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  5. 5

    Service quality : crossing boundaries

    Published 2003
    Full text (MFA users only)
    Electronic eBook
  6. 6

    Goal-oriented business process modeling

    Published 2005
    Full text (MFA users only)
    Electronic eBook
  7. 7

    Service innovation management

    Published 2005
    Full text (MFA users only)
    Electronic eBook
  8. 8

    Managing quality in e-operations

    Published 2003
    Full text (MFA users only)
    Electronic eBook
  9. 9

    Themed issue on "A quality perspective."

    Published 2002
    Full text (MFA users only)
    Electronic eBook
  10. 10

    QAA subject benchmarking

    Published 2002
    Full text (MFA users only)
    Electronic eBook
  11. 11

    Optimal warranty policies and reliability modeling

    Published 2005
    Full text (MFA users only)
    Electronic eBook
  12. 12

    Maintenance in the construction industry

    Published 2002
    Full text (MFA users only)
    Electronic eBook
  13. 13

    Consistency and transformation in the quality movement

    Published 2006
    Full text (MFA users only)
    Electronic eBook
  14. 14

    Benchmarking the human side of the business enterprise

    Published 2005
    Full text (MFA users only)
    Electronic eBook
  15. 15

    The leading edge in quality function deployment

    Published 2003
    Full text (MFA users only)
    Electronic eBook
  16. 16

    Quality systems and standards for a competitive edge

    Published 2007
    Full text (MFA users only)
    Electronic eBook
  17. 17
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    Sustainable quality services in the healthcare industry

    Published 2006
    Full text (MFA users only)
    Electronic eBook
  19. 19
  20. 20

    Managing quality cultural tourism by Boniface, Priscilla

    Published 1995
    Full text (MFA users only)
    Electronic eBook